We provide a free one-year international technical warranty for all timepieces, supported by our watchmakers. We will resolve any technical issues as soon as possible and reimburse your shipping costs.
Normally not. In case of warranty issue, we will assist you and help to arrange shipping properly in order to avoid any troubles with customs.
Unfortunately we can not reimburse you if repairing was performed by anybody except our in-house watchmakers.
Our complimentary warranty covers defects due to faulty workmanship, subject to normal conditions of day-by-day use. Due to age, value and often fragile design, certain limitations are applied according to warranty section of our Terms & Conditions. Among them are:
Absolutely! Additional 1-year warranty (maximum total - 2 years) is available for additional charge. The charge is individual and depends on complexity and rareness of the movement parts and stay between 100 EUR and 300 EUR.
Unfortunately, such issues are not covered by warranty, however we can help you with that for additional charge.
You always have 14 days since delivery has been confirmed to inspect the watch and understand if you love it or not. We will issue a full refund within maximum 10 working days after the watch is safely returned to us in the very same condition and set of delivery. Unfortunately, initial shipping costs, importing fees (if such were incurred) and returning costs can not be reimbursed.
If you have further questions you can always contact us. We will be happy to assist!
It is always crucial to understand the size of the watch, especially when it comes to vintage watches which are generally considered as too small in comparison with what watch industry offers today. For example, the original Patek Philippe Calatrava introduced in the 1930s was only 31 mm in diameter, while today's classic Calatrava is 39 mm. When you think about 8 mm, it doesn't seem to be a big difference, but believe it is.
In our condition reports we normally disclose three most important parameters as follows: diameter without crown / lug-to-lug length / lug width.
Diameter without crown
It is, so far, the most important measurement to understand the size of a regular round-shaped watch.It helps you to understand proportions and overall look of the watch. It is important to consider width of the bezel and color of the dial, because certain combinations may make the watch look bigger, while some other smaller. It is all very individual, however there is common understanding:
This parameter will help you to understand whether the watch is comfortable for wearing. You should compare lug-to-lug width with the width of your wrist, and if lug-to-lug width is smaller or equal, then this watch shall be comfortable.
This measurement is defining what size of strap you need for the particular watch. Depending on era and manufacturer you can find watches with lug width between 14 mm and 24 mm. Most common sizes are 18 mm and 20 mm.