Frequently Asked Questions

What is a vintage watch?

The basic criterion is the age. Normally, any watch more than 35 years old can certainly be called ‘vintage’. When we say ‘vintage watch’, we expect it to meet the following requirements:

Is there any difference between a modern watch and a vintage watch in terms of everyday use?

Generally, being a precise instrument, any mechanical watch (either modern or vintage) is fragile. For obvious reasons, vintage watches are slightly more fragile, so it is important to avoid significant vibration and shock impacts. That doesn’t mean, however, that vintage watches are not suitable for everyday use. It all depends on the age and the type of the watch. For example, some watches from the late 1930s are not shock-resistant at all, while some watches (like Omega Speedmaster cal.321) engineered in the mid-50s are not only shock-resistant but passed an extremely strict test performed by NASA.

What is OK for most vintage timepieces?

What is not OK for most vintage timepieces?

Can I wear a vintage watch every day?

Sure, in normal use, there is no difference between a vintage watch and a modern watch! However, you should follow some guidelines and maintain the watch regularly in order to keep its value and proper functionality. We provide usage guidelines with all our watches.

How can I be sure that the watch is authentic?

All the watches we sell are guaranteed to be 100% authentic and in the condition described. You are welcome to request an archive extract from most of the well-known Swiss manufacturers if you require additional confirmation – all our timepieces will pass this check. Moreover, some of our watches are already offered with archive extracts.

What if the watch I bought stops working?

We provide a free one-year international technical warranty for all timepieces, supported by our watchmakers. We strive to provide the best customer service on the market. More information on our warranty terms is available in the ‘Terms and Warranty’ section of the website.

How can I know you are trustworthy dealer?

We are proud to be a Chrono24 ‘Trusted Seller’, which means that we have never had any problems, claims or issues of any kind with our customers. References and recommendations by our clients from all over the world are available upon request.

Do you have an eBay account?

We do. However, currently we don’t trade on eBay due to its high selling fees. We are trying our best to offer the best timepieces for reasonable prices.

How can I pay for the watch?

We accept bank transfers on the account of our company in euros and US dollars. We also accept Visa/MasterCard credit cards (in any currency) on our website. Credit card payments are subject to a 2% processing surcharge.

We only sell watches through our official channels and we issue a certified commercial invoice for every single deal. You can check and verify legal information about our legal entities in the Contacts section of the website.

Do you accept PayPal?

Currently, we do not accept PayPal.

Can I pay by instalments?

Normally, we will only accept a 100% prepayment. However, on a case-by-case basis we can consider special situations and accept part payments. We do not ship any watch until the total amount is credited to our account.

How can I reserve a specific watch?

It is possible to reserve a watch with a 10% deposit for a maximum of 30 days by prior negotiation.

How much does shipping cost?

Our standard option – 35 euro flat rate courier shipping with UPS Express Saver (next business day within the EU, 2 business days to most locations overseas, 3-4 business days to special, distant and exotic locations). On request, shipping by FedEx and TNT is also possible (higher rates may apply).

Upon negotiation, we can arrange personal delivery.

Can I collect a watch personally?

Sure, upon negotiation, collection is possible in Munich, Nuremberg, Vienna, Linz, Trieste and Budapest.

I don’t like the strap. Is it possible to change it?

Absolutely, we can replace the strap before shipping at your request. You can request a colour change at no charge or choose one of the beautiful straps from our ‘Accessories’ section.

Please bear in mind that some types of straps and buckles (like, for example, Patek Philippe) are very valuable and it may take us some additional time to find the one you want.

I didn’t find an answer to my question!

Contact us and we will help you to resolve any issue.

FAQ - Size guide

Vintage Watches

General Questions

Payment & Delivery

Condition Report Glossary

Sizing Guide

Warranty & Refund

Precision of Vintage Watches

Terms & Conditions

Measuring a watch

It is always crucial to understand the size of the watch, especially when it comes to vintage watches which are generally considered as too small in comparison with what watch industry offers today. For example, the original Patek Philippe Calatrava introduced in the 1930s was only 31 mm in diameter, while today's classic Calatrava is 39 mm. When you think about 8 mm, it doesn't seem to be a big difference, but believe it is.

In our condition reports we normally disclose three most important parameters as follows: diameter without crown / lug-to-lug length / lug width. 

Diameter without crown

It is, so far, the most important measurement to understand the size of a regular round-shaped watch.It helps you to understand proportions and overall look of the watch. It is important to consider width of the bezel and color of the dial, because certain combinations may make the watch look bigger, while some other smaller. It is all very individual, however there is common understanding:

Lug-to-lug width

This parameter will help you to understand whether the watch is comfortable for wearing. You should compare lug-to-lug width with the width of your wrist, and if lug-to-lug width is smaller or equal, then this watch shall be comfortable.

Lug width

This measurement is defining what size of strap you need for the particular watch. Depending on era and manufacturer you can find watches with lug width between 14 mm and 24 mm. Most common sizes are 18 mm and 20 mm.